Template notice — This document is a placeholder. One Ten Labs, LLC will replace it with a finalized Terms of Service agreement reviewed by counsel before the platform is made available to customers.
Terms of Service
Last updated: [DATE — to be finalized] — One Ten Labs, LLC
1. Acceptance
These Terms of Service (“Terms”) govern your access to and use of the Waqt platform operated by One Ten Labs, LLC(“One Ten Labs,” “we,” “us,” or “our”) at usewaqt.com (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Service
The Service is a web-based scheduling platform designed for government agencies managing Live Scan fingerprinting and compliance appointments. Features include centralized calendar management, departmental appointment isolation, role-based access control, automated notifications, document management, and reporting.
3. Accounts and access
Access to the Service is provisioned by One Ten Labs in connection with a signed subscription agreement. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.
4. Acceptable use
You agree not to:
- Use the Service for any purpose other than the scheduling of appointments for which it is licensed
- Attempt to gain unauthorized access to any part of the Service or to another user’s data
- Upload files containing malware, viruses, or malicious code
- Use the Service in violation of any applicable law or regulation
- Reverse engineer, decompile, or attempt to extract the source code of the Service
5. Customer data
You retain ownership of all data you submit to the Service (“Customer Data”). You grant One Ten Labs a limited license to process Customer Data solely to provide the Service. We will not use Customer Data for any other purpose without your consent. Data handling practices are described in our Privacy Policy.
6. Intellectual property
The Service, including its software, design, and documentation, is owned by One Ten Labs and protected by applicable intellectual property laws. These Terms do not transfer any ownership rights to you. You may not use our trademarks, logos, or brand elements without our written permission.
7. Service availability
We will use commercially reasonable efforts to maintain Service availability. We may perform planned maintenance with advance notice. We do not guarantee uninterrupted or error-free operation. Specific availability commitments are set out in the applicable subscription agreement.
8. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS EXPRESSLY SET OUT IN A SIGNED SUBSCRIPTION AGREEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONE TEN LABS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONE TEN LABS’ TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL ONE TEN LABS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
10. Termination
Either party may terminate the Service relationship as set out in the applicable subscription agreement. Upon termination, your right to access the Service ceases. We will provide you with an opportunity to export your Customer Data prior to deletion, consistent with the terms of your agreement.
11. Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Los Angeles County, California.
12. Changes
We may update these Terms from time to time. Material changes will be communicated to active customers with reasonable notice. Continued use of the Service after updated Terms are posted constitutes acceptance.